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FAQ

In-Store Pick-up Policy
We’re happy to announce our new in-store pick up option to our local customers!  This option is only available when a Maine billing address is entered and can be picked up in our Yarmouth store as soon as two days of your order date.  Special arrangements can be made by contacting us by phone: (207) 846-6565 or by email: pd@islandtreasuretoys.com.  If your order is not picked up within a week from your order date we will attempt to contact you and give you another week to respond before we cancel your order and restock your items.

Delivery
Most in-stock items are shipped within 2 business days of receipt of your order and you can expect to receive your order within 6-10 days. Our standard delivery charges listed are for UPS Ground or Priority Mail (USPS) from Yarmouth, Maine.

Shipping Charges
A basic shipping charge is automatically applied when you enter your shipping address and tiers depending on item cost.

Express Shipping
We can ship Next Day Air, 2nd Day Air or 3 Day Select. Express shipping charges are calculated based on the size and weight of your order. Please call for an express shipping quote. 1-888-794-5388

International Orders
Please call 1-207-846-6565 for rates and information on international delivery.

Customer Satisfaction Guarantee
If you are not satisfied with a purchase we will gladly offer you an exchange, refund or merchandise credit within 90 days of receipt (excluding delivery charges). Backordered items will be shipped separately as soon as they become available, at no extra cost.

Returns
Send items along with receipt to:
Island Treasure Toys
805 US Route One
Yarmouth, ME 04096